Pediatric Client Service Supervisor

Back to Job List

Date Posted: 11/23/2022

Location: Toronto, Ontario, Canada

Reference No.: 2022-744

Position Type: Permanent

Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home and community settings.


We are looking for a Client Service Supervisor who can be autonomous in leading and supporting a multidisciplinary team consisting of Occupational Therapists, Physiotherapists, and Speech Language Pathologists while also supporting our clients. Our next Client Service Supervisor will thrive in a forward-thinking culture where being a self-starter and taking initiative will drive the success of their role leading the team.


This is a fantastic opportunity for a Client Service Supervisor who specializes currently within their discipline in pediatric practice to step into a business leadership role where flexibility and being a team player will be key. Closing the Gap is one of Ontario’s largest healthcare companies and we welcome candidates who have experience leading and supervising a team. This is a full time, hybrid position based at our Toronto office.


If your passion is rooted in leadership development and personal growth and you are ready to support a high performing clinical team, then this role will be a great fit.


This position will appeal to you if:

    • You will be the responsible for the day-day management and coordination of the services your staff will provide to the community.
    • You thrive on being a self-starter and taking initiative.
    • You can work well within in a team and are proven to be independent
    • You are a solution focused and able to provide the best customer service
    • You are driven and committed in building and sustaining strong relationships


Skills needed for success:

    • You are a highly energetic and enthusiastic individual who loves to work in a dynamic and fast paced environment.
    • Solid background in pediatric setting, and comfortable with dealing with clients who have dynamic and complex cases.
    • Highly organized, with ability to multitask conflicting priorities.
    • Excellent communication skills, both written and verbal.
    • Pediatric setting experience required
    • Previous professional leadership or quality management roles considered an asset
    • Ability to build relationships with internal and external stakeholders.
    • Member in good standing with their regulatory college.
    • Previous work experience in unionized environment considered an asset


What you can expect:

As a member of Closing the Gap Healthcare’s Team Made for Caringtm, you can expect:

    • Competitive total compensation package
    • Group benefits including medical and dental
    • Generous Vacation package
    • In depth training and orientation to set you up for success
    • A culture of performance recognition and appreciation
    • A commitment to excellence


Who we are:

Closing the Gap Healthcare (CTG) is proud to be a Canadian-owned, award-winning, fully accredited and publicly funded organization.

We are A Team Made for Caring™ dedicated to providing people of all ages the highest level of care across a wide range of home and community-based and clinic healthcare services. Our philosophy and care approach are based on ethical principles and compassion, together with a commitment to meet the highest practice standards.

The Not so Fine Print:

We are excited you are considering applying to become a valued member of our Team Made for Caring™.

This position is open to individuals who are eligible to work in Canada, who meet all the essential requirements stated above. Accommodation will be provided in all parts of the recruitment and assessment process as required under the CTG Accessibility policy.

Closing the Gap is monitoring the global COVID-19 pandemic closely and following all public health directives, including recommendations from the World Health Organization, the Government of Canada, and federal and provincial health authorities. Our top priority is the health and safety of our clients, their families, and our team members.


Closing the Gap is committed to a high-quality and safe environment for our team members and clients/families. At Closing the Gap, all new hires must have received the complete series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada AND have received the final dose of the COVID-19 vaccine at least 14 days before the official start date of hire. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.


Closing the Gap is committed to the success of all its team members. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at at your earliest convenience.


If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below. 
We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Closing the Gap Healthcare is an equal opportunity employer.